How to Fix Greystone RV Fireplace When It Won’t Turn On

As an RV owner, there’s nothing quite like the cozy ambiance and supplemental warmth provided by a well-functioning Greystone RV fireplace. These fireplaces have become a popular addition to many recreational vehicles, adding a touch of luxury and comfort to your adventures on the road. However, when your Greystone fireplace refuses to turn on, it can be a frustrating experience, leaving you without that inviting glow and warmth.

In this troubleshooting guide, we’ll talk about various troubleshooting steps to help you diagnose and resolve the issue of your Greystone RV fireplace not turning on. From basic checks to more advanced solutions, we’ll provide practical knowledge and actionable recommendations to get your fireplace up and running again.

Basic Troubleshooting: Where to Start

Before diving into more complex troubleshooting, it’s essential to rule out some common issues that could be preventing your Greystone fireplace from turning on. One of the most frequent culprits is a lack of power reaching the fireplace. Begin by:

Checking the Power Source: Ensure your RV is plugged into a working electrical outlet. Try plugging another appliance into the same outlet to confirm it’s functioning properly.

Verifying the Fireplace Connection: Make sure the fireplace itself is securely plugged in. Jiggle the connection slightly to see if it makes a difference.

Inspecting the Controls: Look for any visible damage to the on/off switch or remote control. Double-check that the fireplace is set to the “off” position on both the switch and remote (if applicable). Sometimes, a quick toggle can resolve a minor glitch. 

Here’s a helpful tip gleaned from RV owner forums: some users have reported success by simply turning the remote on and off repeatedly.

Slightly Advanced Troubleshooting: Resetting and Electrical Checks

If the basic troubleshooting steps don’t yield any results, it’s time to delve a little deeper. In some cases, a temporary glitch in the fireplace’s electrical system could be the culprit. Here’s what you can try:

Resetting the Fireplace: Sometimes, a quick reset can reboot the system and get things working again. Simply unplug the fireplace from the outlet for 15 minutes, then plug it back in and try turning it on. Some RV owners recommend holding the power button for 10 seconds for a forced reset, but always consult your user manual for model-specific instructions before attempting this.

Checking the RV’s Electrical Panel: If your RV has a designated electrical panel, refer to the owner’s manual to locate the fuse or breaker associated with the fireplace circuit. Look for any blown fuses or tripped breakers. 

Remember, safety first! If you’re unsure about working with electrical components, seek help from a qualified RV technician.

Detailed Troubleshooting: Inspecting and Cleaning

Sometimes, the issue with your Greystone RV fireplace not turning on could be caused by loose connections within the unit or dust buildup affecting its performance. Here’s two possibilities you can explore:

Loose Connections: Consult your user manual for specific disassembly instructions, keeping safety at the forefront. With extreme caution, you can visually check for any disconnected wires inside the fireplace unit (avoid direct contact).

Dust Buildup: Over time, dust can accumulate in the fireplace vents, hindering airflow and affecting performance. Use compressed air from a safe distance to clean the vents, avoiding the internal components. 

For a more thorough cleaning, some RV owners recommend using a vacuum cleaner with a hose attachment, but ensure the fireplace is completely off and unplugged first.

Important Note: If you’re not an experienced user, it’s best to avoid tampering with the internal components of the fireplace.  Disassembly can be tricky, and there’s a risk of causing further damage or voiding your warranty.

If you’ve tried all the previous troubleshooting steps and your Greystone RV fireplace still won’t turn on, there’s a possibility that the control board may be malfunctioning. In this situation, it’s best to contact a qualified RV technician for further diagnosis and repair.

Frequently Asked Questions

Can I use a surge protector with my Greystone fireplace?

It’s generally safe to use a surge protector with your Greystone fireplace. However, it’s always best to consult your user manual or reach out to the manufacturer for specific recommendations.

What are the warning signs of a failing control board? 

Some potential warning signs of a failing control board include the fireplace not responding to any controls, strange noises or flickering, and a complete lack of power or heat output.

How do I factory reset my fireplace?

Most electric fireplaces, including Greystone RV models, do not have a dedicated “factory reset” function. The recommended way to reset the fireplace is to unplug it from the power source for an extended period, then plug it back in and attempt to turn it on using the controls.